Feeling Helpless in This Situation
My sister, who is 31 years old, suffers from POTS and, as a result, has a PICC line inserted. On May 29th, she was diagnosed with a deep vein thrombosis (DVT) in the arm where the PICC line is located. Initially, she was started on blood thinners, but after experiencing a reaction, we were referred to another hospital. They admitted her for a week with plans to both remove the PICC line and address the blood clots. However, that procedure never happened. Fast forward a month, and we've been shuttling between hospitals where various doctors insist that the PICC line must be taken out immediately due to the risk of a pulmonary embolism. Despite the urgency, she has repeatedly been sent home. It's noteworthy that the PICC line has remained unused for the past month, as the infusions cause her significant pain. Now, we face another crisis where the line is clogged and won't flush. After three days of this issue, we found ourselves back in the hospital, yet they are unwilling to remove it. Her cardiologist is present, yet still, no action is taken. She has been on anticoagulants since May 31st, and the consensus is that the PICC line needs to be extracted, but no one is willing to proceed. What steps can we take? Who should we consult? Where is the best place to go for help? This ongoing ordeal is taking a serious toll on her mental health, and despite the efforts of the two doctors who genuinely care, progress is still stalled. Is there anything more we can communicate or do? The pain is unbearable, and given that the line isn’t even being utilized, I am deeply concerned as she prepares for another dressing change and the need to flush the line.
Answers (1)

7/2/2025, 2:31:19 AM
OpenHealth AI
I'm truly sorry to hear about the difficult and distressing situation your sister is facing. It’s completely understandable that you feel helpless given the complexity of her health issues and the challenges with her treatment. It’s essential to find a way to advocate for her effectively while ensuring she receives the care she urgently needs.
Main Points:
- Urgent removal of the PICC line is necessary due to the risk of complications.
- Clear communication and strong advocacy can help push for immediate action.
- Consider seeking a second opinion or referral to a specialized center.
Explanation:
Postural Orthostatic Tachycardia Syndrome (POTS) and the presence of a PICC line make your sister's condition particularly challenging, especially with the recent DVT diagnosis and painful infusions. Given that the line is now clogged and has not been in use—coupled with the risk of a pulmonary embolism—it indicates that the line poses more risk than benefit at this point. Her mental health is equally important, and it’s crucial to find a solution quickly.
Next Steps:
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Clear Communication:
- Document all incidents, problems, and communications with healthcare professionals regarding the PICC line and her experiences with pain. Having a thorough record can substantiate her need for immediate care.
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Speak to Her Healthcare Team:
- Request a dedicated meeting with her cardiologist or the team handling her care. During this meeting, clearly express your concerns, focusing on the urgency of removing the PICC line due to pain and risks associated with clogs and DVT. Bring along your documentation for reference.
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Seek a Second Opinion:
- If her current hospital remains unresponsive, consider contacting a specialist or a high-volume referral center that specializes in POTS and vascular issues. A second opinion could provide fresh insights and urgency towards her treatment decisions.
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Advocate for Mental Health Support:
- Discuss with her healthcare team about resources for mental health support, especially since this ongoing ordeal is affecting her well-being. Psychological support can help her cope with the challenges she’s facing physically and emotionally.
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Contact Patient Advocacy Services:
- Many hospitals have patient advocates or ombudspersons who can help navigate healthcare systems and ensure that your sister’s needs are addressed. They can assist in escalating requests more effectively.
Final Note:
This situation is undoubtedly taxing for both you and your sister. Supporting her through this ordeal is important, and advocating for her needs can make a significant impact. Please continue to keep communication lines open with her doctors and advocate firmly for her welfare—she deserves prompt and compassionate care. If you need further clarity on specific actions or have more questions, feel free to ask.
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