Sister with Intellectual Disability Suffering from Intense Neck Pain, Severe Headaches, and Hearing Impairment
I’m reaching out about my 37-year-old sister, who weighs 130 pounds and stands at 5'2". This marks the second occurrence of persistent neck pain for her. She’s been experiencing discomfort in her neck and shoulders, which is contributing to a significant headache. Additionally, her hearing has deteriorated considerably. Although she uses hearing aids, she’s finding it impossible to hear them, even when turned up to the maximum volume. Her physician has recommended an atogepant to address her symptoms. To complement this, our mother took her for acupuncture treatment. To alleviate some of her neck discomfort, I provided her with Tylenol and Advil, and I also used Icy Hot ointment and heating pads on her neck and shoulders. Furthermore, she enjoyed a two-hour soak in an Epsom salt bath, which she mentioned offered her some relief. Currently, she is relaxing in a massage chair that is switched off, with an ice pack applied to her neck. She expressed that the soothing bath made her feel slightly better. Are there additional steps I could take to support her recovery?
Answers (1)

9/7/2025, 1:20:32 AM
OpenHealth AI
I understand how concerning it is to see your sister experiencing intense neck pain, severe headaches, and hearing impairment, especially since these symptoms are impacting her daily life significantly. It's great that you're actively supporting her with various interventions. Here's a summary and some additional steps you can consider.
Key Points:
- Combination of Treatments: Your sister is currently on medication (atogepant), undergoing acupuncture, and receiving at-home treatments (Tylenol, Advil, heating pads, etc.), which is a good multi-faceted approach.
- Persistent Symptoms: Given her symptoms—especially the combination of neck pain, headaches, and hearing issues—it's vital to monitor her condition closely.
Explanation:
Neck pain can stem from various issues, including muscular strain, nerve irritation, or even conditions like degenerative disc disease. The headaches could be tension-related or due to neck-related issues. The worsening hearing despite using hearing aids may indicate that an underlying problem is affecting her auditory system, which needs proper evaluation.
Next Steps:
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Continue Monitoring Symptoms: Keep a detailed diary of her pain levels, headache frequency, and any changes in her hearing. This will be helpful for her healthcare provider in assessing her needs.
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Adjust Pain Management: While Tylenol (acetaminophen) and Advil (ibuprofen) can be effective, consider alternating them for optimal pain management as per dosage guidelines—typically, take Tylenol every 6 hours and Advil every 6-8 hours (not to exceed daily limits). Always check with her physician for recommendations tailored to her condition.
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Physical Therapy: If it hasn't been suggested yet, physical therapy could be incredibly beneficial. A physical therapist can develop a personalized rehabilitation program focusing on neck and shoulder exercises to improve mobility and reduce pain.
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Continued Use of Heat/Ice Therapy: Cycle between heat and ice to see what provides her with the most relief. Heat can soothe tightened muscles, while ice can reduce inflammation.
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Gentle Stretches and Movement: Encourage gentle neck and shoulder stretches. Simple exercises can alleviate stiffness. Ensure these movements are slow and pain-free. You may find demonstration videos online designed for individuals with mobility or chronic pain issues.
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Regular Follow-ups: Keep her healthcare provider informed about her symptoms, particularly the hearing changes, so they can evaluate whether further testing, like imaging studies for the neck or audiological assessments for her hearing, is necessary.
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Comfort Measures: Support her with healthy meals, regular hydration, and encouraging rest. Emotional support is just as important during recovery.
Always ensure that any new treatments or changes are discussed with her health care provider to make sure they align with her overall care plan. You're doing a wonderful job caring for your sister, and these additional steps should help in managing her symptoms.
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